ALAMAR DESIGNS

l, Boulevard Princesse Charlotte

MONACO

98000

info@alamardesigns.com

Shipping and Return Policy

Last updated: December 02, 2024

 

Thank you for shopping at Alamar Designs. If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on returns and refunds. The following terms apply to any products you have purchased from us. 

Interpretation and Definitions

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in the singular or plural.

DEFINITIONS

For the purposes of this Return and Refund Policy: 

– Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to SARL Alamar Designs, located at 1, boulevard Princesse Charlotte, Monaco, 98000, Monaco. 

– Goods refer to the items offered for sale on the Service. 

– Orders mean a request by you to purchase Goods from Us. 

– Service refers to the Website. 

– Website refers to Alamar Designs, accessible from alamardesigns.com. 

– You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping

SHIPPING TO INTERNATIONAL DESTINATIONS

Orders to international destinations outside of Europe ship with Colissimo or UPS. For delivery to international destinations, duties and taxes are not calculated at checkout. Further duties or taxes may need to be paid upon delivery. You will be contacted by your local customs agency. We are not responsible for delays in shipping. 

TRACKING YOUR ORDER

Please track your order using the tracking number provided in your confirmation of shipment email.

Return

CONDITIONS FOR RETURNS

To be eligible for a return, the following conditions must be met: 

– The Goods were purchased within the last 30 days. 

– The Goods are in their original packaging. 

– You have the receipt or proof of purchase.

The following Goods cannot be returned: 

– Goods that, for health or hygiene reasons, are not suitable for return and were unsealed after delivery. 

– Goods that, after delivery, have become inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions, at our sole discretion.

Refunds

Only regular-priced Goods are eligible for a refund. Unfortunately, Goods on sale are not refundable. This exclusion may not apply to you if it is prohibited by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

We can’t offer refunds for returned items that arrive damaged or broken, unless it’s due to a manufacturing defect or an error on our part. Please make sure to send back your items in their original condition using a tracked and insured shipping service. If a returned item gets damaged during transit, we’ll inspect it, and if it doesn’t meet our return conditions, we won’t be able to process a refund.

Please return the Goods to the following address:

16 Chemin de la Glacière, 06200 Nice, France

We cannot be held responsible for Goods damaged or lost during return shipment. Therefore, we recommend using an insured and trackable mail service. We cannot issue a refund without actual receipt of the Goods or proof of return delivery.

Exchanges

If you need to exchange a product, please contact us. We will only replace Goods that were received defective or damaged. We do not offer exchanges for other reasons.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: